IMPORTANT NOTE: This is a template document. It is strongly recommended that you have this document reviewed by a qualified legal professional to ensure it meets your specific needs and complies with all applicable laws and regulations.

Terms of Service

Last Updated: September 1, 2025

1. Acceptance of Terms

By creating an account, accessing, or using the EZbot AI service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and EZbot Intelligence ("Company", "we", "us").

2. Description of Service

The Service provides a platform for users to create, manage, and deploy AI-powered chatbots. This includes tools for configuring AI behavior, managing knowledge bases through file uploads and website scanning, and embedding the chatbot on user websites. The Service relies on third-party large language models (LLMs) to provide its core functionality.

3. User Accounts

To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. User Content and Data

You retain all ownership rights to the content you upload or provide to the Service, including but not limited to PDF files, website content, and configuration data ("User Content"). By providing User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and transmit your User Content solely for the purpose of providing and improving the Service for you. We will not use your User Content to train our general AI models for other customers.

5. Acceptable Use

You agree not to use the Service for any unlawful purpose or to:

  • Upload or transmit any content that is illegal, harmful, threatening, abusive, or otherwise objectionable.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Upload or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware.
  • Attempt to gain unauthorized access to the Service, other accounts, or computer systems or networks connected to the Service.

6. Subscriptions and Fees

The Service is provided based on subscription plans, which may require payment. You agree to pay all applicable fees for the plan you select. All fees are non-refundable. We reserve the right to change our subscription plans or fees at any time, and we will provide you with reasonable notice of any such changes.

7. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting us.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

9. Limitation of Liability

In no event shall EZbot Intelligence, nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us at ezmaster@ezbot.cloud.


重要提示: 本文件為範本。強烈建議您請合格的法律專業人士審閱此文件,以確保其符合您的具體需求並遵守所有適用的法律法規。

服務條款

最後更新日期:2025年9月1日

1. 接受條款

透過建立帳戶、存取或使用 EZbot AI 服務(以下簡稱「服務」),即表示您同意受本服務條款(以下簡稱「條款」)的約束。如果您不同意這些條款,則不得使用本服務。本條款構成您與 EZbot Intelligence(以下簡稱「公司」、「我們」)之間具有法律約束力的協議。

2. 服務說明

本服務為用戶提供一個平台,用於創建、管理和部署由人工智慧驅動的聊天機器人。這包括設定 AI 行為、透過文件上傳和網站掃描管理知識庫,以及將聊天機器人嵌入用戶網站的工具。本服務依賴第三方大型語言模型(LLM)來提供其核心功能。

3. 用戶帳戶

您必須註冊帳戶才能使用本服務。您同意在註冊過程中提供準確、最新且完整的資訊。您有責任保護您的密碼安全,並對在您帳戶下發生的所有活動負責。如發現任何未經授權使用您帳戶的情況,您必須立即通知我們。

4. 用戶內容與數據

您保留對您上傳或提供給本服務的內容(包括但不限於 PDF 文件、網站內容和設定數據,以下簡稱「用戶內容」)的所有所有權。透過向本服務提供用戶內容,您授予我們一項全球性、非獨佔、免版稅的許可,授權我們僅為向您提供和改進本服務的目的而使用、處理和傳輸您的用戶內容。我們不會使用您的用戶內容來為其他客戶訓練我們的通用 AI 模型。

5. 可接受的使用範圍

您同意不將本服務用於任何非法目的,或從事以下行為:

  • 上傳或傳輸任何非法、有害、威脅、辱罵或其他令人反感的內容。
  • 冒充任何個人或實體,或虛假陳述、謊稱您與任何個人或實體的關聯。
  • 上傳或傳輸任何含有軟體病毒或其他旨在中斷、破壞或限制任何電腦軟硬體功能的電腦代碼、文件或程式的資料。
  • 試圖未經授權存取本服務、其他帳戶或與本服務連接的電腦系統或網路。

6. 訂閱與費用

本服務基於可能需要付款的訂閱方案提供。您同意支付您所選方案的所有適用費用。所有費用均不予退還。我們保留隨時更改訂閱方案或費用的權利,並將就任何此類更改向您發出合理通知。

7. 終止服務

我們可因任何原因(包括但不限於您違反本條款)立即終止或暫停您對本服務的存取,恕不另行通知或承擔任何責任。服務終止後,您使用本服務的權利將立即停止。您可以隨時透過聯絡我們來終止您的帳戶。

8. 免責聲明

本服務以「現狀」和「現有」的基礎提供。我們明確否認任何形式的所有明示或暗示的保證,包括但不限於適銷性、特定用途適用性和非侵權的暗示保證。我們不保證本服務將會不間斷、及時、安全或無錯誤。

9. 責任限制

在任何情況下,EZbot Intelligence 及其董事、員工、合作夥伴或代理人均不對因您存取、使用或無法存取、使用本服務而導致的任何間接、附帶、特殊、後果性或懲罰性損害負責,包括但不限於利潤、數據、使用、商譽或其他無形損失。

10. 準據法

本條款應根據 [您的國家/地區] 的法律進行管轄和解釋,不考慮其法律衝突規定。

11. 聯絡我們

如果您對本條款有任何疑問,請透過 ezmaster@ezbot.cloud 與我們聯絡。